Quantcast

Avoiding the GIGO trap

“Garbage in, garbage out.” It has a nice ring to it. And engineers have long embraced it as a mantra. If you don’t put the right stuff in, don’t expect to get good results. And so, when we banned leaded gasoline, the car industry complained that they’d never be able...

Batting average is a trap

Baseball is not an accurate representation of life. In baseball, batting average matters because the outcome of the game is directly related to the percentage of times each batter gets on base. But in life, we’re not keeping track of how many times you get up to bat,...

Five ways to make your presentation better

Make it shorter. No extra points for filling your time. Be really clear about what it’s for. If the presentation works, what will change? Who will be changed? Will people take a different course of action because of your work? If not, then why do you do a...

We’re still clueless about lifetime value

If an Apple upgrade breaks your phone and you switch to Android, it costs Apple more than $10,000. If you switch supermarkets because a clerk was snide with you, it removes $50,000 from the store’s ongoing revenue. If a kid has a lousy first grade teacher or is...

First annual condiment showcase

Totally off topic, a few condiments most people don’t know about that I’m happy to bring to your attention. $5 each will buy you a month’s worth of delight. It’s hard to beat. Here they are with links, but you can find them locally, I hope. Lao Gan Ma Chili Crisps are...